If it weren’t for a constant influx of knowledgeable network and PC support personnel, business in the UK (and around the world) would surely grind to a halt. There is an ever growing requirement for people to support both the systems and the users themselves. Because we become massively more dependent on advanced technology, we simultaneously find ourselves increasingly dependent on the skilled and qualified networking professionals, who keep the systems going.

There is no way of over emphasising this: It’s essential to obtain proper 24×7 round-the-clock instructor and mentor support. Later, you’ll kick yourself if you don’t.

You’ll be waiting ages for an answer with email based support, and phone support is often to a call-centre which will just take down the issue and email it over to their technical team – who’ll call back sometime over the next 1-3 days, when it suits them. This is not a lot of use if you’re stuck with a particular problem and have a one hour time-slot in which to study.

We recommend looking for training schools that incorporate three or four individual support centres active in different time-zones. Every one of them needs to be seamlessly combined to offer a simple interface and round-the-clock access, when it’s convenient for you, with no hassle.

Never make do with a lower level of service. Direct-access 24×7 support is the only kind that ever makes the grade with technical training. Perhaps you don’t intend to study during the evenings; but for most of us, we’re working when traditional support if offered.

It’s important to understand: the training program or a certification is not what you’re looking for; the particular job you’re training for is. Far too many training organisations put too much weight in the piece of paper.

Avoid becoming part of the group who choose a training program that sounds really ‘interesting’ and ‘fun’ – and end up with a certification for a career they’ll never really get any satisfaction from.

It’s essential to keep your focus on where you want to get to, and create a learning-plan from that – not the other way round. Stay focused on the end-goal – making sure you’re training for something you’ll still be enjoying many years from now.

Take advice from a professional advisor, even if you have to pay – as it’s a lot cheaper and safer to find out at the start whether you’ve chosen correctly, rather than find out after several years of study that you aren’t going to enjoy the job you’ve chosen and have to start from the beginning again.

How can job security truly exist anymore? Here in the UK, where industry can change its mind whenever it suits, there doesn’t seem much chance.

We can however hit upon security at market-level, by digging for high demand areas, tied with work-skill shortages.

Investigating the computing sector, a recent e-Skills study showed a 26 percent skills deficit. Accordingly, for each 4 job positions in existence across Information Technology (IT), organisations are only able to find certified professionals for 3 of them.

Accomplishing proper commercial computing certification is consequently a fast-track to achieve a life-long and rewarding living.

In reality, acquiring professional IT skills as you progress through the next year or two is probably the greatest career choice you could ever make.

Commercial certification is now, very visibly, taking over from the more academic tracks into IT – why then has this come about?

With university education costs spiralling out of control, along with the industry’s growing opinion that vendor-based training often has more relevance in the commercial field, there has been a great increase in Adobe, Microsoft, CISCO and CompTIA accredited training programmes that educate students at a much reduced cost in terms of money and time.

Academic courses, for example, become confusing because of a great deal of loosely associated study – with much too broad a syllabus. Students are then held back from understanding the specific essentials in enough depth.

When an employer understands what areas they need covered, then all they have to do is advertise for someone with a specific qualification. The syllabuses are all based on the same criteria and don’t change between schools (in the way that degree courses can).

(C) 2009 S. Edwards. Try Flash Training or Which-Career.co.uk/wcark.html.